Privacy Charter & Terms of Service
Oridio is architected from the bare metal up to provide unyielding data sovereignty and security isolation for autonomous AI agent infrastructure.
1. Zero Payload Retention Charter
Oridio operates as a transparent proxy enforcement runtime. Unlike generic observability platforms, Oridio does not persist or store raw prompt, tool input, or LLM completion payloads to long-term database storage unless explicitly enabled by an authorized tenant administrator for cryptographic forensics.
Ephemeral In-Memory Execution
Wasm inspection and PII redaction occur in-memory within isolated V8 runtimes, lasting under 1 millisecond before socket flush.
No Model Training
Customer telemetry, API calls, and agent behavioral traces are never used to train or fine-tune artificial intelligence models.
2. Data Protection & Global Sovereignty
Oridio complies with leading global privacy regulations, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA):
- Data Minimization: Only cryptographically hashed agent tokens and quantitative telemetry counters are retained for billing and anomaly detection.
- Regional Processing: Enterprise VPC tenants can enforce single-region data routing to prevent cross-border data transfer.
- HIPAA BAA: Business Associate Agreements are available for healthcare swarms utilizing our automated PII/PHI scrubbing modules.
3. Terms of Service & Acceptable Use
By accessing the Oridio Console or configuring agent traffic through our Data Plane Proxy, you agree to these Terms. You retain complete ownership of all intellectual property, prompts, and agent models connected to the service.
4. Service Level Agreement (SLA)
Oridio guarantees a monthly uptime percentage of 99.99% for the Data Plane Proxy on Pro and Enterprise tiers, backed by automated global Anycast edge failover.
For questions regarding custom legal addendums, DPA execution, or bespoke Enterprise SLAs, contact support@oridio.org.